General terms and conditions of sale
300 route de la pierre au Diable - Vaumoisson - 50610 Jullouville RCS Coutances 489 866 400 intracommunity VAT number : FR33489866400
registered capital : 4000 euros
tel / 02 50 06 18 40
In accordance with article 6 of the law n° 2004-575 of June 21, 2004 for confidence in the digital economy,
it is specified to the users of the site the identity of the various speakers within the framework of its realization and its follow-up:
Owner : FAMD sarl
Creator : FAMD sarl
Responsible for publication : MAUGER David
Webmaster / Service provider: Mr Michel Glagoe
221, rue du Conillot
Webmaster : 06.83.88.31.78
Webdesigner : 06.62.14.42.60
Host : OVH
SAS with a capital of € 10 069 020
RCS Lille Metropole 424 761 419 00045
Code APE 2620Z
VAT NUMBER : FR 22 424 761 419
Head office : 2 rue Kellermann - 59100 Roubaix - France
We propose the sale of clothes, accessories and traditional Japanese objects by the process of E-commerce in all the countries of the European Union.
Any person can take note of the general conditions of sale on the site, these last ones applying between the Sarl FAMD and the Internet users wanting to place order.
Article 1 : Contract
2.1 General conditions of sale for placing an order
You declare to be at least 18 years old and to have the legal capacity.
Any order made, must correspond to the normal needs of a household.
In accordance with Article L. 3342-1 of the French Public Health Code which states that the sale of alcohol to minors under 18 years is prohibited, the buyer declares, by creating his account on our website, to be at least 18 years old and have the legal capacity to make an order on the Internet.
2.2 conclusion of the order
You can place your orders in the following ways:
-By email from our website (The receipt of your order is confirmed by email within 24 hours)
-By mail by printing the order form on our site and attaching your payment
> FAMD sarl
300 route de la pierre au Diable
-By phone :
> 02 50 06 18 40
Once your order is placed, we confirm the reception of the order and the availability of the products. Nevertheless, if in spite of our vigilance the products prove to be temporarily unavailable (out of stock, etc...) or definitively unavailable (exhaustion of the stock, stop of manufacture, etc...) we will inform you by e-mail and will invite you to modify or to cancel your order.
Article 2 : Price and availability
The prices displayed on the site are indicated in euros including all French taxes (French VAT and other applicable taxes), plus the participation in shipping costs and bank charges for international orders.
Our offers of products and prices are valid as long as they are visible on the site, within the limits of available stocks.
Upon receipt of the customer's order, we check the availability of the ordered products.
In case of temporary or definitive unavailability of the products, we inform you of the waiting period or the possibility of exchange with an equivalent product. In case of refusal on your part, you can cancel your order and exercise your right of withdrawal by requesting a refund of the sums paid (if you have paid in advance). We commit ourselves then to refund you within thirty days following the payment.
Article 3 : Payment
Simply print the order form, attach the corresponding check and send it to us by mail.
The order will be processed upon receipt of full payment.
Methods of payment :
Payment by check is only possible for checks in euros drawn on a bank domiciled in France. The check is cashed upon receipt of the check. The check must be made out to SARL FAMD
By credit card : (CB/ VISA/ MASTERCARD)
via the secure channel of our bank LCL
We do not have access to the banking data of your customers
By Bank Transfer: Your transfer is to be made to our bank account
account holder: FAMD sarl
RIB : 30003 00960 00027001746 46
IBAN : FR76 3000 3009 6000 0270 0174 646
BIC-ADDRESS SWIFT : SOGEFRPP
SG GRANVILLE (00960)
27 RUE PAUL POIRIER
Article 4: Delivery
Upon receipt of your payment, the order is processed and shipped as soon as possible (within 3 working days). The delivery time = Shipping + Transport takes place in an average of 2 to 3 working days for Metropolitan France and 4-5 days for the countries of the European Union as from your payment.
|FRANCE ( DPD relay point )||8,00€ VAT|
|FRANCE ( Colissimo )||8,00€ VAT|
|FRANCE ( by appointment Predict DPD )||10,00€ VAT|
|FRANCE ( DHL EXPRESS )||12,00€ VAT|
|EUROPE 1 and 2||10,00€ excluding VAT|
|EUROPE 3||13,00€ excluding VAT|
All prices below are exclusive of tax.
|0 < 1 kg||1 < 2 kg||2 < 5 kg||5 < 10 kg||10 < 30 kg|
|European countries outside the European Union||22,00€||25,00€||32,00€||54,00€||73,00€|
|Other countries of the world||30,00€||43,00€||64,00€||120,00€||180,00€|
*EUROPE 1 and 2: Germany, Belgium, Luxembourg, Netherlands, Austria, Denmark, Spain, Italy, Liechtenstein
*EUROPE 3: Croatia, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden
*Overseas Departments and Territories 1: Guadeloupe, French Guiana, Martinique, Mayotte, Reunion Island, Saint-Barthélemy, Saint-Martin, Saint Pierre and Miquelon
*DOM-TOM 2: New Caledonia, French Polynesia, Wallis and Futuna
*EUROPE 4: Bosnia-Herzegovina, Bulgaria, Finland, Greece, Malta, Romania
*Switzerland: DAP shipment "delivery at place" the customer must pay taxes and customs duties
*United Kingdom: DDP shipment "delivered Duty Paid" the customer has nothing to pay upon receipt of the shipment
Packages are shipped by mail and delivered to the delivery address indicated on the order form. In your absence, you will receive a notice of arrival of your package indicating that it will be delivered to you or that you can collect it at the nearest post office.
As indicated on the card of the products, the participation in the expenses of delivery can be increased according to the dimensions and the weight of the ordered products (bulky or heavy objects). In this case, the delivery is made by the intermediary of a carrier, the transport costs are then negotiated beforehand.
Article 5 : Returns
You have the right of withdrawal of 14 days provided by law to return the items without having to justify your reason.
The product must be returned in good condition, in its original packaging which must be complete, in perfect condition for resale, and accompanied by all accessories, instructions and documentation as well as a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the customer will not be refunded or exchanged.
No cash on delivery will be accepted for any reason.
In this case, the return costs are at your charge. The refund will be made upon receipt of the item.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or e-mail) by post to the address
105 rue Saint-Gaud
tel / 02 50 06 18 40
In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.
Article 6: Reservation of ownership
The delivered goods shall remain our property until you have fulfilled all your obligations towards us, and in particular until the price has been paid in full, plus interest where applicable.
Article 7: Warranty of hidden defects and liability
Damage of external origin or damage resulting from improper use of the Product, improper storage or improper use are excluded from the warranty. The above provisions do not prevent the application of the legal guarantee provided by articles 1641 and following of the Civil Code.
The contractual guarantees do not cover
- abnormal or non-conforming use of the products. (Read carefully the instructions for use provided with the products).
- Defects and their consequences related to the use not in conformity with the use for which the product is intended (professional use, collective...).
- defects and their consequences linked to any external cause.
However, in accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof can not deprive the consumer of the legal guarantee which requires the seller to guarantee against all consequences of latent defects of the thing sold.
FAMD sarl is not the producer of all the products presented within the framework of the site, within the meaning of the law n°98-389 of May 19, 1998 and relating to the responsibility because of the defective products. Consequently, in case of direct or indirect damage caused to a person or a good by a defect of the product, only the responsibility of the producer of this one will be able to be sought by the consumer, on the basis of information appearing on the packing of the aforementioned product.
In order to benefit from the product warranty, it is imperative to keep the purchase invoice of the product.
We decline any responsibility in the hypothesis where the delivered article would not respect the legislation of the country of delivery.
Our responsibility will not be retained in case of failure to our contractual obligations due to a fortuitous event or a case of force majeure as defined by the jurisprudence rendered by the French courts. Our responsibility is inapplicable in case of theft or gross negligence on our part, in case of physical injury or liability due to defective products.
In case of non-substantial differences between the photos of presentation of the articles on our site, texts and illustrations and the ordered articles, our responsibility will not be engaged.
We implement all the means at our disposal to ensure the services of the present general condition of sale on line. We are responsible for any direct and foreseeable damage at the time of the use of the website or the conclusion of the sales contract. In no event shall we be liable for loss of profits, loss of business, loss of data or loss of profits or any other indirect damage or damage that was not foreseeable at the time of use of the website or the conclusion of the sales contract.
Article 8: Applicable law and jurisdiction
The present general condition of online sale is subject to French law and to the Vienna Convention on Contracts for the International Sale of Goods. All disputes relating to the commercial relationship between you and Sarl FAMD are subject to the exclusive jurisdiction of the French courts.
The language of this contract is French. The French version of the present general sales conditions shall be the only authentic version.
Article 9 - Protection of your personal data
The data collected are intended for the use of the company FAMD sarl, responsible for the treatment. The email address is a mandatory mention. These data are necessary for commercial prospecting, statistics and marketing studies in order to propose to users offers adapted to their needs.
By creating your account, you accept our personal data protection policy (PPDP). In accordance with the Law n°78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have a right of access, of correction, opposition and suppression of the data which concern you. To exercise this right, the user can write to firstname.lastname@example.org.
This site is declared to the CNIL under the number 1176591
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